EODHD violating their service level agreement

EODHD states on their website that their data is updated 2-3 hours after market close. However, that is not the case. Dividends, and therefore adjusted prices, are not updated in that time frame. Therefore, users using EODHD data with adjusted prices are using erroneous data if they are following the service level agreement communicated by EODHD.

I have written in on this issue dozens of times. They always promise it’s working on being fixed but they never actually do anything about it.

Hello Matt_Robinson,

Thank you for reaching out regarding this issue. We experienced some difficulties with dividend data, but thanks to our dedicated efforts to resolve the problem, it has now been fixed. Dividend updates are no longer delayed.

Wrong. It is 11:00 PM Eastern time. Markets have been closed for 7 hours. And the following tickers do not have their dividends from 7/1.

FLTR
VCLT
VGIT
VGLT
VGSH
TLT

It has not been fixed.

Thank you for the additional information — we’ll make sure to double-check the update process.